Our Methodology
Transform Strategy to Action
At Mejora, we utilize our proven business design and transformation methodology, Transform Strategy to Action, on all engagements.
How We Enable Success
1. Ensure Unwavering Leadership Commitment
2. Establish Clear Vision and Measurable Results
2. Establish Clear Vision and Measurable Results
Active leadership is crucial for transformation initiatives involving people, processes, information, and technology—not just technology transitions. Leaders must deeply engage in defining the initiative’s vision, outcomes, and high-level planning and execution.
By clarifying project governance and sponsorship roles, leaders understand their responsibilities and the value of the initiative, motivating them to mobilize the right staff for support. Relying on minimal or peripheral involvement from team members is ineffective.
2. Establish Clear Vision and Measurable Results
2. Establish Clear Vision and Measurable Results
2. Establish Clear Vision and Measurable Results
Leadership and key organizational members should engage in facilitated sessions to develop measurable outcomes for the initiative. By basing these outcomes on stakeholder needs and expectations (residents, communities, customers, partners, suppliers, employees, and other municipalities and government agencies), they become clear, meaningful, and relatable—answering “what’s in it for me?”. This approach fosters passion among both leadership and stakeholders, who see achieving these outcomes as critical to the initiative’s success and their own personal success.
3. Assess Change Readiness and Plan for Adoption
2. Establish Clear Vision and Measurable Results
4. Design the Ideal Future-State (Business Blueprint)
Most project failures stem from inadequate management of the human side of change, not technology. Change management is often overlooked despite being best practice.
Conducting a readiness assessment uncovers “blind spots” by evaluating staff and stakeholders’ understanding of the vision, attitudes toward change, and perceptions of readiness.
These insights inform an adoption strategy that lays the foundation for stakeholder engagement, communication, training, knowledge transfer, and feedback mechanisms.
4. Design the Ideal Future-State (Business Blueprint)
4. Design the Ideal Future-State (Business Blueprint)
4. Design the Ideal Future-State (Business Blueprint)
An Enterprise Business Architecture (EBA)—the Business Blueprint—clarifies organizational needs before transformation.
Assemble a working group from all impacted areas and levels, including leadership and frontline staff, plus EBA and business analysis specialists. External consultants can help develop the Blueprint, covering processes, policies, rules, structure, and technology models. With a clear future state, you can easily map out your path to achieve your goals.
5. Transfer Knowledge for Sustainable Success
4. Design the Ideal Future-State (Business Blueprint)
5. Transfer Knowledge for Sustainable Success
It is recommended that you identify a Transformation Lead. The Transformation Lead is required to provide best-practice change management methods and approaches, tools, templates, and content as well as possess advanced knowledge of EBA & project management. Ideally the Transformation Lead is internal to the organization and if the assigned individual lacks the required in-depth expertise, it may be advantageous to engage an external consultant who has the necessary expertise to support to the Transformation Lead.
TS2A Business Design Framework
The Enterprise Business Architecture Framework integrates key business and technical architectures, colour-coded for clarity: green for business focus and blue for technical focus.
- Green: Captures stakeholder needs, strategy, products, processes, and information assets, ensuring policy alignment.
- Blue: Defines technology services, applications, data, and infrastructure to support process capabilities.
